Repair Information

TUMI is made from the finest materials available under our exacting standards. But, like any other product, it is not indestructible, and eventually may need to be repaired or refurbished. In that event, you will find that we apply the same standard of excellence to our customer service as we do to our products.

You can have your TUMI product repaired by taking your bag to one of our authorized service centres in Australia.

For inquiry on repair service, please contact below or email us at [email protected]

The Repair Place
Shop 3, 423- 425 Springvale Rd
Forest Hill, Vic. Australia 3131
Phone: +61 3 9894 7833
Email: [email protected]

Brice's Shoe Repairs Pty Ltd
Shp 1/155 Castlereagh Street
Sydney NSW 2000
Phone: 02 9266 0730

Brisbane Luggage
3/265 Blaker Rd Keperra QLD 4054, Australia
Phone: 07 3352 7799
Mobile No.: 04 9010 3651

Note: All customers need to call prior to visiting the store. The repair centre will send through the details and a location map